top of page


MultiDil YDM is committed to protecting the privacy and security of your personal data. This Privacy Statement explains how we collect, use, share and protect your personal data.

It is important that you read this Privacy Statement to understand how and why we use your personal data.

1. Who are we?

MultiDil YDM is a “data controller”. This means that we are responsible for deciding how we hold and use your personal information. When we act as a data controller, we are obliged under data protection legislation to communicate the information contained in this Privacy Statement to persons who have provided their personal information to us, either directly or through a third party.

2. Data Protection Officer

We have appointed a Data Protection Officer (DPO) responsible for overseeing questions regarding this privacy statement. If you have any questions regarding this Privacy Statement, including requests to exercise your legal rights, please contact the DPO using the information provided below:

Contact information:

Name of DPO: Ünal Sapmazcan
E-mail address:
Mailing address: Guzeloba Mh. 2199 St. H.Kevser Yeşil Apt. No:14/3 M.Pasha - ANTALYA

3. What is personal data?

Personal data is any information about an individual by which a person can be identified. Your name, address, phone number and bank account number are some of the personal data. Personal data does not include data from which the identity has been removed (anonymous data).

4. Data protection principles

We will comply with data protection laws. These laws say that the personal information we hold about you must be:

  • It is used in a legal, fair and transparent manner.

  • It is collected only for valid purposes that we have clearly explained to you and will not be used in any way incompatible with those purposes.

  • It relates to and is limited to the purposes we tell you about

  • It is correct and up to date.

  • For the reasons we have explained to you, it is retained for the required period of time.

  • It is securely stored.

5. How do we use your personal data?

We will only use your personal data to the extent permitted by law. We will mostly use your personal data in the following situations:

  • When we make a contract that includes you,

  • When we need it as a legal obligation,

  • When it is necessary for our or third parties' legitimate interests and your interests and fundamental rights do not override these interests.

We may also use your personal data in the following less common situations:

  • When we need to protect your or someone else's vital interests,

  • When needed in the public interest for official purposes.

Generally, we do not resort to obtaining permission as a legal basis for the processing of your personal data, except for the e-mail we use within the scope of marketing communication. You have the right to revoke the consent of the e-mails we send for marketing purposes to reach you at any time by contacting us.

6. Personal data we collect from you


When you request information about any of our services or programs, or request us to make inquiries, we may use your personal information to fulfill your request or to respond to your inquiry. It is among our legitimate interests to use your personal data in this way, so you can get information when you request it.


When you apply to study for one of our programs, we may collect personal data about you in the following categories:

  • Personal contact information such as name, title, addresses, phone numbers and personal email address.

  • Date of birth

  • Gender

  • Nationality and country of residence

  • Passport number

  • Visa information and immigration status

  • educational background

  • work history

  • Financial resource information

It is in our legitimate interests to collect and use the above information to consider and process your application.

We may also ask for information on whether you have been previously convicted if necessary for your application. Due to our legal obligations, we need to use this information.

Getting an Education

If we contract you to receive training, we may collect additional personal data, including:

  • Bank account details

  • Billing address

  • Credit card and other payment information so that we can process your payment transactions

This information, together with the personal data you have given us, will be used when making the contract we will make with you at the application stage above. We may also collect more personal data about your visa application and immigration status as we have a legal obligation to use this information.

We will collect information about your academic experience and progress throughout your education. We do this in accordance with the contract we made with you, but besides, using this personal data is within our legal interests due to the service we provide to you.

We will collect your personal data regarding your health so that we can make the necessary arrangements and reasonable adjustments, taking into account your well-being, participation and accommodation. We use this information to fulfill our contract with you as well as to fulfill our legal obligations.

If you are registered as an emergency contact, we collect personal data about you. We use this information because it is in the vital interests of individuals.

If you are using an agency to make your application and you will be training with us, we may provide the above categories of personal data from your agency.


When you expressly consent to us doing so, we may use your personal data to send you surveys or questionnaires to inform you about special offers and new or existing services that we think may interest you, and to learn more about your needs and interests.

If you would prefer that we do not send such links, please follow the opt-out links in any marketing message or contact us using the contact details contained in this Privacy Notice.

Internal Business Purposes

We may use your personal data for our internal business purposes. It is in our legitimate interests to maintain, monitor and improve the services we offer as a business. Where possible, we may anonymize this information. For more information, contact us using the contact details in this Privacy Statement.

Automated technologies and interactions

We may automatically collect technical data about your equipment, browsing activities and patterns when you interact with us on our website. We collect this personal data using cookies and other similar technologies. Please see more details about our cookie policy on our website.

If you cannot provide your personal data

If we need to collect your personal data legally and in accordance with the contract we have with you, and if you do not provide the data when requested, we may not be able to perform the contract we have made or will make (for example, when providing you with our goods and services). In this case, we will cancel the product or service you purchased from us, but in such a case we will notify you.

7. When and how do we share your personal data with others?

We may share your personal data with third parties where required by law, where we are required to perform our contract or where we have a legitimate interest in doing so.

These third parties can be any of the following:

  • Our service providers: We may share your personal data with other companies that perform certain services on our behalf. These services may include processing payments, providing customer service and marketing support, conducting our business and performing sales analytics, and supporting our website and IT functionality. These service providers may provide or access your personal information solely for the purpose of providing these services to us or on our behalf. MultiDil YDM is the data controller and is responsible for your personal data.

  • Our business partners: We may share your personal data with our university partners or the sponsor with whom we have contracted with your education program.

  • Agents: If you use an agency to organize your application or training, we may share your personal data with them.

  • Parents and guardians: If you are under the age of 18, we may share your personal data with your parents or guardians to fulfill your contract if it complies with our legal obligations and is in your vital interests.

  • Other legal entities in the MultiDil YDM group: We may share your personal data with other legal entities in our group as part of our regular reporting activities on company performance, in the context of company restructuring or group restructuring work, or system maintenance support and data hosting.

  • Regulators: We may need to share your personal data when required by a regulator or otherwise lawfully.

  • Others: We may share your personal information with other third parties in the event of our business being sold. In addition, we may be required to share your personal data in situations that allow us to take available legal remedies or limit the harm we can sustain.

8. Transfer of your personal data to other countries

As we are a company that works internationally with employees, institutions and service providers all over the world, we may need to transfer the personal data you give us to other countries that may be outside the Personal Data Protection Law (KVKK).

Data protection laws in other countries mentioned may not be comprehensive and may not apply to your personal data.KVKKMay not provide the same level of protection as the contents of  . In such cases, we will take steps to ensure that your personal data is treated as described in this Privacy Notice. These steps will include appropriate contracting mechanisms. For more information, please contact us using the contact details in this Privacy Notice.

9. Security of your personal data

We have taken appropriate security measures to prevent accidental loss, use, alteration or unauthorized access to your personal data. Also, access to your personal information; employees, service providers, business partners, agents and third parties from whom it is legitimate to obtain information. These persons will only process your personal information according to our instructions or otherwise agreed and will be subject to confidentiality obligations.

We have implemented procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we deem legally necessary.

10. Storage and retention of your personal data

We will retain your personal data for as long as necessary to fulfill the purposes for which we collected it for purposes of meeting any legal, accounting or reporting requirements. In order to determine the appropriate retention period for personal data, we may monitor the amount, nature and sensitivity of personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, how we process your personal data, with applicable legal requirements and other means. For more information, please contact us using the contact details in this Privacy Notice.

It is important that the personal data we hold about you is accurate and up-to-date. Please notify us if there is a change in your personal information while you are working with us.

In some cases, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use this information without notifying you.

11. Your rights as a data subject

In some cases, you have the right to:

  • Requesting access to your personal data (commonly known as a "data subject access request"). This allows you to receive a copy of the personal information we hold about you and check that we are processing it legally.

  • To request verification of the personal information we hold about you. Thus, you will prevent the information about you from having incomplete and incorrect information.

  • To request the deletion of your personal information. This allows us to delete or remove personal data for which we have no good reason to continue processing. You may also request that we delete or delete your personal data by exercising your right to object to processing (see below).

  • Objecting to the processing of your personal data when we have a legitimate interest or a special situation that we depend on a third party. You also have the right to object when we process your personal information for direct marketing purposes.

  • To request the restriction of the processing of your personal data. This is for example; allows us to request that we suspend the processing of your personal data if you want us to determine the accuracy or reason for the processing.

  • To request the transfer of your personal data to another party.

If you would like us to review, verify, correct or request the deletion of your personal data, object to the processing of your personal data, or if you would like us to transfer a copy of your personal information to another party, please contact us using the contact details contained in this Privacy Notice.

Usually no fees

You will not have to pay any fees to access your personal data or to exercise any of the other rights. However, we may charge a reasonable fee if your request for access is manifestly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

What we can ask of you

We may need to request specific information from you to help us verify your identity and ensure your right to access your information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to anyone who does not have the right to receive it.

Your right to withdraw your consent

Where you may have given your consent for the collection, processing and transfer of your personal data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact us using the contact details in this Privacy Notice. Once we receive notice that you have withdrawn your consent, we will not be able to process your information for the purpose or purposes for which you originally agreed, unless we have another legitimate reason to do so by law.

12. It'sPrivacy Statementchanges in

We reserve the right to update this Privacy Statement at any time, and we will provide you with a new Privacy Statement when we make important updates. From time to time, we may also inform you in other ways about the processing of your personal information.

bottom of page